Returns & Exchanges
RETURNS & EXCHANGES:
Customer satisfaction is very important to us and we want you to be 100% satisfied with your purchase at About That Life Apparel! If for any reason you are dissatisfied with your order, please email us at email@example.com We will gladly accept the return/exchange of products that are defective or incorrect within 14 days from the date of purchase. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Any returned merchandise must be received in its original condition (unwashed and unworn with hang tags attached). All mask purchases are non-refundable.Original shipping fees are not refundable unless you received the wrong item or a damaged item. In all other cases, the buyer is responsible for return shipping fees. Exchanges will be shipped back at no charge. We must first receive your merchandise before anything gets processed
All items on our SALE tab are non-refundable, non-returnable and non-exchangeable. All items on our SALE tab are FINAL SALE. Items that are discounted for more 45% are also FINAL SALE. We reserve the right to add or remove items from our SALE tab at any time. Any sale or final sale item received for a return or exchange will not be honored.
- Pack and secure your items in the original packaging.
- Ship the items to the return address usingyour preferred shipping provider. About That Life Apparel does not pay for the cost of return shipping.
- To return your product, please send us an email to get the address.
- Once we have received your return package the items that are eligible for a refund will be credited back to the original form of payment within 5 business days.
*If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned items.
Thank you for shopping with us!